Emotional Intelligence Training
Why train for Emotional Intelligence?
Equip employees with tools and ownership of life-long personal development
Reshaping company culture
Driving sales and turnover
Improved customer experience
Better leadership capability
Employee wellness
To build your brand and reputation
Building a loyal customer base
Bouncing back from adversity and crisis
Optimal internal and external communication
Improved quality of work
Ignite a world-class team dynamic
Improved assertiveness
Enable capacity building
Who is this course for?
This course applies to every department and job category in an organisation
Every employee affects customer experience, culture and sales in one way or another. From addressing picker/packer errors in a warehouse to being a better equipped, quality leader
When team members and leaders are rated by peers, teams or managers, they value Emotional Intelligence (EQ) in a colleague or leader more than any other listed traits including IQ
You can only go as far as your own personal development and the course provides individuals with the tools to take ownership of their development journey for their lifetime
What makes this Emotional Intelligence course different?
Conceptual understanding is not enough, the bulk of the course dives deep into behavioural change and the practical ways to improve your emotional intelligence
We work in-depth on self-awareness, self-worth, sore points and stress triggers, dismantling the ego, choosing your thoughts, responding vs reacting, ownership and a variety of other tools and frameworks
Through case studies, frameworks and mindset tools we clearly map out why raising your level of emotional intelligence improves leadership, feedback skills, teamwork, listening skills and assertiveness
Bespoke frameworks, exercises and questionnaires have been developed to provide a high degree of practical implementation in order to embed and integrate the content
What can this course do for you?
Provides a holistic understanding of the concept of emotional intelligence
Able to do the self-inquiry and exploration work throughout your life and career
Start to build an understanding of the origin and impact of your beliefs, thoughts and behaviours in order to alter these where they do not serve you
Analyse and practically apply the concept of self-awareness
Understand your own sensitivities / sore points and how to manage the ways these affect your behaviours
Understand why high degrees of ego may not serve you and how dismantling your ego can make you a benevolent force in your environment
Understanding the importance of choosing your thoughts and the impact this skill has on your goals, interpersonal relationships and levels of fulfillment
Understand the importance of self-worth and steps to take to build your own
Hone the ability to respond vs. react
Improve your communication skills and provide high-quality feedback
Improve your ability to deal with conflict situation and solve problems
Create a roadmap to become an effective leader
Understand how to create the foundation required for a team to flourish
Understanding how letting go, overcoming fear, managing your expectations, recognising shame and blame, practicing gratitude, and seeking wonder can transform your attitude to every situation you are faced with personally and professionally
Provides an in-depth understanding of the 5 pillars of Emotional Intelligence
We also offer Emotional Intelligence Training for:
Schools & University students
Private individuals
International students
Couples
One-on-one blended EI coaching & training
Click here to request your free Emotional Intelligence Training Consultation